Returns & Warranty

Return, exchange and warranty eligibility depends on the product, its condition and the terms applicable to that item.

Please contact us promptly with your order details. We may ask for photos or video so we can understand the issue and provide the correct next step.

Charger wattage and cable requirements vary by phone model. Use our Find Your Charger guide or contact us before ordering if you are unsure.

Please contact us first. We will confirm eligibility and return instructions before you send an item back.

Product-specific terms shown on the relevant product listing apply where applicable.